Practice Managers Development Conference

NHS England event

Wednesday 7 March 2018 at ETC Venue

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This is an all day event.

Times: 09:30 - 16:30

Practice Manager Development Event

Wednesday 7th March, 2018
ETC Venue, 11 Portland Street, Manchester, M1 3HU

A dynamic one day conference for practice managers. This event will be filled with practical ideas for managing workload in the practice, working at scale and growing your confidence to lead in times of change. There will be plenty of time to network with colleagues from all over the country and an excellent opportunity to learn new strategies. The conference is fully funded by the General Practice Forward View and is free to attend for all practice managers in England.


Participants will have the opportunity to attend 2 workshops sessions in the morning and a further 2 sessions in the afternoon. Sign up will be available on the day on a first-come-first-serve basis. Please ensure you arrive early to register your interest.

MORNING WORKSHOP (choice of two parallel sessions) 

Option 1. Online Consultations - Making it work in practice

Option 2. Online Consultations - How to engage patients effectively

Option 3. Document Management - Maximising immediate and longer term benefits

Option 4. Clinical Pharmacists - Making the most of having one


AFTERNOON WORKSHOP (choice of two parallel sessions) 

Option 1. Getting everyone on board - Creating a shared purpose for change

Option 2. Setting up for successful change - Using every driver in the Change Model

Option 3. Creating a plan that makes sense and works - Using driver diagrams

Option 4. Implementing Change in rapid cycles - Benefits and practicalities of PDSA


Registration is open until Friday 2nd March. For further information about this event, please contact Patricia Dolor (General Practice Development Team) on 

Book via the NHSE website by clicking here

Location details

ETC Venue
11 Portland Street , Manchester , M1 3HU

Is the training accessible to wheelchairs? Please contact event organisers to discuss

Main contact

Name: Patricia Dolor


If you have any communication or mobility needs that the event organisers need to be aware of please contact them  in advance of the course to let them know.